If you experience difficulties when trying to fund your account using a previously used card, please follow these steps:
Check your card balance to ensure there are sufficient funds for the transaction.
Make sure your bank is not blocking the transaction (for example, due to spending limits or security policies).
Update the app to the latest version or try using the web version of the platform.
If you’re using the web version, clear your browser cache or try using private mode. You can find instructions for clearing your browser cache here.
If the issue persists, please contact our Support Team for further assistance.