What is bonus account?
Bonus account is a special account automatically created for each user to track bonus funds granted as part of various loyalty programs and/or promotional campaigns.
What are bonus funds?
Bonus Funds (bonuses) are funds provided by the Company to the Client based on their special status or participation in various Company promotions. They can be used for trading and generating profit, but cannot be directly withdrawn from the User's accounts.
How can I get a bonus?
Bonus funds are provided for participation in various loyalty/bonus programs and Company promotions, the details of which are provided by the Company on the website or communicated through other channels.
Where can I see my Bonus Funds balance?
Information about Bonus Funds available for trading can be found in your trading account wallet. The total balance of Bonus Funds is displayed in the wallet's Bonus Account.
On the MetaTrader platform, Bonus Funds available for trading are displayed in the "Credit" field.
What is the maximum amount of Bonus Funds I can have on my account?
The maximum amount of Bonus Funds cannot exceed 20% of the total trading account balance for our proprietary platform accounts, or 30% of the total trading account balance for MetaTrader accounts. Bonus funds exceeding this proportion are stored in the wallet's Bonus Account.
If a Client increases or decreases their trading account balance, the balance of Bonus Funds available for trading is automatically adjusted at the end of the day at 21:00 GMT. Open positions are not included in the calculation of the ratio between real and bonus funds.
For bonuses credited directly to MetaTrader accounts under specific Company Programs, these proportions may not apply.
How can I use Bonus Funds?
Bonus Funds are used to increase available margin for trades. For example, if you have $100 of real funds and $20 in bonus funds, you can open a trade worth $120. Please note that generated profits are paid in real money, which you can withdraw or use for new trades.
Trading losses can affect your bonus funds. In the event of a trading loss, real funds are deducted first, followed by bonus funds.
For MetaTrader 4/5 accounts: Bonus Funds cannot be used to cover unrealized losses. If the cumulative loss on a Client's open positions exceeds their own funds on the trading account, the position will be closed. Bonus funds cannot be transferred to another account; attempting to transfer them will result in their cancellation.
How is the Bonus Funds balance calculated in an open trade?
For proprietary platform accounts: Real funds are used first for a trade, followed by bonus funds.
For MetaTrader 4/5 accounts:
If a trade's loss reaches the account's Stop Out level (50% or lower), the trade is closed in accordance with the Trading Operations Regulations.
If the loss on open positions equals or exceeds the amount of own funds on the trading account ("Balance" field), the bonus funds displayed in the "Credit" field are automatically transferred back to the Bonus Account, even if they are used to maintain margin. In this case, positions are closed at current market prices (Stop Out).
What happens to my Bonus Funds if I withdraw money from the platform?
When withdrawing funds from your account, you will lose a portion of your bonus funds equivalent to the bonus granted for a deposit of that size (depending on your current client status).
Withdrawal or internal transfer of own funds from a MetaTrader account containing bonus funds is limited. If you choose to withdraw or transfer your personal funds, the credited bonus will be canceled.
What are the limitations on using Bonus Funds?
The Company reserves the right to terminate bonus funds at its discretion at any time without prior notice (for example, when the cumulative loss on open trades exceeds the amount of real funds on the Client's trading account).
The Company is not liable for losses incurred by the Client as a result of bonus funds termination. We strongly recommend monitoring your account balance to avoid position closures triggered by a Stop Out order.
If a negative balance occurs on a MetaTrader 4/5 trading account, the Company reserves the right to use bonus funds to partially or fully cover it.
How long are Bonus Funds valid?
Bonus funds have a limited validity period depending on the program under which they were credited (promotional program, individual offer, etc.). The minimum validity period is 20 days from the date of crediting. Upon expiration, bonus funds are deducted from the Client's bonus and trading accounts.
If a Client's account remains inactive for 30 consecutive calendar days (i.e., no trades are executed and there are no open positions), the Company reserves the right to cancel all available bonus funds on the Client's accounts.
Are there any limits on bonus funds in the account?
Yes, the limit on bonus funds in the account depends on the account status:
• Silver — $0
• Gold — $50
• Platinum — $500
• Diamond — $5,000
• Exclusive — $10,000
More detailed information about account statuses can be found here.
