Withdrawal requests may be rejected for the following reasons:
Insufficient funds to complete the withdrawal request.
Please check if there are enough funds in your trading account. Make sure the funds are not currently tied up in other operations (e.g., as margin for open trades).A request for identification documents has been sent to you.
You can check for such a request in your Personal Account. The request is also sent to the email linked to your account.The withdrawal account belongs to another person.
According to Company policy, withdrawals to third-party accounts are not allowed. When submitting a withdrawal request, please ensure you only specify your own accounts and wallets.Incorrect withdrawal details provided.
Make sure the details you provided are accurate and error-free.The Company has decided to decline withdrawal via the specified method.
If you are unable to determine the reason for the issue, please contact our Support Team. Please be sure to provide your trading account number and a detailed description of the situation (including the withdrawal method, the date of request submittion, and the error message you received).