Payment operations
47 articles
- How to make a transfer between accounts in a Personal Account (Internal transfer)?
- Are deposits and withdrawals available 24/7?
- Are there any fees for deposits or withdrawals?
- How can I check if a payment method is currently available?
- Do you accept prepaid cards?
- Which credit and debit cards do you accept?
- What happens if I submit my transaction outside of the standard company procedures?
- How is the exchange rate calculated for deposits and withdrawals?
- How to deposit and what methods are available?
- How to deposit with cryptocurrency?
- How to deposit with the USDT (TRC-20) cryptocurrency?
- How to deposit using WebMoney wallet?
- What is the minimum deposit amount?
- What can I do if I sent cryptocurrency to an incorrect address?
- What should I do if I see an error during account funding?
- What should I do if the funds were not credited to my account?
- What should I do if I made a deposit from my WebMoney wallet but forgot to specify (or entered incorrectly) my trading account number?
- What is fee reimbursement of payment system?
- Specifics of the "Transfer using card" deposit method
- What bank should I use to fund my trading account?
- What should I do if my bank blocks my card when I try to fund my account with it?
- Why I don’t receive the SMS code when trying to deposit?
- In what form is the payment processed when depositing with a credit card?
- What should I do if I can’t deposit with the card I used previously?
- What should I do if the system doesn’t allow me to deposit with a new card?
- What should I do if the funds were deducted from my card but have not been credited to my trading account?
- Can I use corporate or business cards to fund my personal account?
- How to withdraw funds and what methods are available?
- How to withdraw funds using cryptocurrency?
- How to add a new card when withdrawing funds using the "Transfer to card" method?
- How to withdraw funds to WebMoney wallet?
- How to change the visibility of personal data in WebMoney wallet?
- How to verify third-party crypto wallets during withdrawals?
- What should I do if I don't receive an SMS-code when withdrawing funds?
- Why wasn’t the withdrawal to the e-wallet processed instantly?
- How long does it take to process withdrawal requests?
- Why was my withdrawal delayed? Why is the request being processed?
- What can I do to prevent withdrawal delays?
- Can I withdraw funds to a third-party card?
- Is it possible to withdraw funds if there are open trades in the account?
- What happens if my withdrawal is rejected or fails?
- Why is my withdrawal request being rejected?
- What should I do if the payment method I used for deposits is not available for withdrawals?
- Can I withdraw more than I deposited to a bank card?
- Why was my card withdrawal not successful even though it was processed automatically?
- What happens if I enter incorrect withdrawal details?
- Do weekends or public holidays affect withdrawals?