Payment operations
54 articles
How to make a transfer between accounts in a Personal Account (Internal transfer)?
Are deposits and withdrawals available 24/7?
Are there any fees for deposits or withdrawals?
How can I check if a payment method is currently available?
Do you accept prepaid cards?
Which credit and debit cards do you accept?
What happens if I submit my transaction outside of the standard company procedures?
How is the exchange rate calculated for deposits and withdrawals?
How to deposit and what methods are available?
How to deposit with cryptocurrency?
How to deposit with the USDT (TRC-20) cryptocurrency?
How to deposit using WebMoney wallet?
How to register a WebMoney wallet?
How to fund a WebMoney wallet with a bank card?
What is the minimum deposit amount?
What should I do if I see an error during account funding?
What should I do if the funds were not credited to my account?
What should I do if I made a deposit from my WebMoney wallet but forgot to specify (or entered incorrectly) my trading account number?
What is fee reimbursement of payment system?
What bank should I use to fund my trading account?
What should I do if my bank blocks my card when I try to fund my account with it?
Why I don’t receive the SMS code when trying to deposit?
In what form is the payment processed when depositing with a credit card?
What should I do if I can’t deposit with the card I used previously?
What should I do if the system doesn’t allow me to deposit with a new card?
What should I do if the funds were deducted from my card but have not been credited to my trading account?
Specifics of the "Transfer using card" deposit method
What can I do if I sent cryptocurrency to an incorrect address?
Can I use corporate or business cards to fund my personal account?
How to withdraw funds and what methods are available?
How to withdraw funds using cryptocurrency?
How to withdraw funds to WebMoney wallet?
How to change the visibility of personal data in WebMoney wallet?
How does the crypto wallets verification during withdrawals work?
What should I do if I don't receive an SMS-code when withdrawing funds?
Why wasn’t the withdrawal to the e-wallet processed instantly?
Why was my withdrawal delayed? Why is the request being processed?
How long does it take to process withdrawal requests?
What can I do to prevent withdrawal delays?
Can I withdraw funds to a third-party card?
Is it possible to withdraw funds if there are open trades in the account?
What is SWIFT and how can I find out the SWIFT code?
What is the purpose of payment (payment description) used when withdrawing funds to a bank via SWIFT transfer?
What is an IBAN and where can I find it?
What happens if my withdrawal is rejected or fails?
Why is my withdrawal request being rejected?
What is a transit account and a correspondent bank account?
How to add a new card when withdrawing funds using the "Transfer to card" method?
What should I do if the payment method I used for deposits is not available for withdrawals?
Can I deposit with a non-crypto payment method and withdraw with crypto?
Can I withdraw more than I deposited to a bank card?
Why was my card withdrawal not successful even though it was processed automatically?
What happens if I enter incorrect withdrawal details?
Do weekends or public holidays affect withdrawals?