In this case, the payment will be considered unrecognized by the system. To clarify the details, please send an email to [email protected] with the following information:
The date of the transfer;
The transaction amount;
Your WebMoney wallet number;
Your trading account number.
Be sure to attach a screenshot from your WebMoney personal account showing the successful transaction made in favor of the Company.
When sending the email, please use the email address linked to your trading account.