In most cases, account funding occurs without any issues. However, if you do encounter a difficulty, please contact our Support Team. When sending emails, use the email address linked to your account.
In your email, please provide detailed payment information, such as:
Payment method;
The card/account number from which the funds were deposited;
The trading account number being funded;
Your full name, date, and amount of the payment.
Our specialists will be happy to assist you as soon as possible. Typically, such inquiries are resolved within one business day.